Returns Policy
Due to OHS, returns are not permitted in this current state of emergency under any circumstances unless the goods are found to be faulty or the incorrect item has been received.
VALID REASONS FOR RETURN:
- Incorrect item received.
- Return of Faulty Goods
Incorrect item received
If you have received an incorrect item please contact us within 7 days to request for a return to be granted. Photo evidence will need to be provided. Once accepted, we will provide instructions on how to proceed with the return. These returns will be free of charge to the customer.
Return Of Faulty Goods
If you receive an item that has a manufacturing defect only upon arrival, please contact us within 7 days to requestion for a return to be granted.
Costs associated with the return of faulty goods will be free of charge to the customer.
If a fault is not reported to us within 7 days of receipt of item, we will not be responsible for refund or replacement of that item.
